Privacy Policy

Effective Date: 10/1/2025
Mid Lakes Heating & Cooling
Madison, Georgia

At Mid Lakes Heating & Cooling, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or use our services. By using our website, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information from you:

  • Personal Information: Name, address, phone number, email address, and any other details you provide when requesting service or filling out a form.
  • Service Information: Details about your HVAC system, service history, and preferences.
  • Website Usage Data: Information collected automatically such as IP address, browser type, pages visited, and time spent on our site through cookies or analytics tools.

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage heating and air conditioning services.
  • Schedule appointments, respond to inquiries, and send service updates.
  • Improve our website, customer service, and marketing efforts.
  • Send occasional special offers or promotions (only if you’ve opted in).

We do not sell, rent, or trade your personal information to third parties.

3. How We Protect Your Information

We use industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. While no system is completely secure, we strive to ensure your information is handled safely and responsibly.

4. Sharing Information

We may share your information only with trusted partners or service providers who help us operate our business (for example, scheduling software, payment processors, or marketing platforms). These partners are required to keep your information confidential and use it only for the services they provide.

5. Cookies and Analytics

Our website may use cookies to enhance your browsing experience and collect anonymous traffic data. You can adjust your browser settings to refuse cookies, but some parts of the site may not function properly without them.

6. Links to Other Websites

Our website may include links to other websites, such as manufacturer partners (e.g., Carrier) or social media pages. We are not responsible for the content or privacy practices of those websites.

7. Your Privacy Rights

You have the right to request access to, correction of, or deletion of your personal information. If you wish to update your data or unsubscribe from marketing emails, please contact us directly.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be posted on our website with the effective date at the top.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Mid Lakes Heating & Cooling
Madison, GA
📞 678-776-0591
🌐 https://midlakeshvac.com/